|Hello community partners:
Interlake-Eastern Regional Health Authority has learned that residents in the region are receiving phone calls from people who are misrepresenting themselves as telephone surveyors affiliated with the regional health authority. We’d appreciate it if you can share this information with your community members broadly at your earliest convenience. Here is a link to a media release we have just posted online with this information as it may be easier to share.
In reports to the RHA from members of the public, the people making the calls identify they are conducting a phone survey on behalf of the health authority and the survey leads them to ask for details about people’s health conditions and the medications they are taking.
Interlake-Eastern RHA is not undertaking any phone surveys at this time and would not undertake phone surveys that request members of the public to disclose information about health conditions and/or medications being taken.
Members of the public are advised that personal health information should only be discussed with trusted family members and known care providers. Divulging personal health information over the phone to unknown callers is not advised at any time. This includes providing information about health conditions, providing Manitoba Health card information and offering any details about medications being taken.
If your community members receive any calls from individuals identifying they are conducting a phone survey on behalf of the regional health authority or any other body and if that call leads to requests to divulge personal health information, please ask them to hang up immediately.
The RCMP can be advised of this fraudulent activity by calling the Canadian Anti-Fraud Centre at 1-888-495-8501.